Krazy Mantra is a leading conglomerate based in Ahmedabad, Gujarat with diversified interests. Blending brilliance of experienced team and best of the breed technology, the company offers a wide spectrum of IT, Non-IT and Real Estate & Infrastructure solutions among others. Our portfolio comprises of many services, enabling customers in optimally utilizing digital medium in accomplishing their strategic objectives.

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Job Details


Experience: 7-13 Years | Salary: NA | Opening(s): Multiple | Posted Date : 11-01-2024
Hiring For Service Desk Manager (SDM)
Job Description Service Desk Manager (SDM)
Desired Profile

Skills: Manages all activities in the Delivery center, Ensures process changes are implemented, Service Improvement Plan (SIP), Supervises performance of the team

Experience: 7-13 Years, Should have worked as a manager for 4+ years

Language: Proficient in English (Read + Write + Speak) mandatory and

Certification: Non-Native: Mandatory JPLT N1 ONLY and Minimum 2 years working for a voice Support for a customer.Equivalent test of spoken and written and technical IT specific knowledge in both and English

Notice Period: Immediate -30 days
Education Graduate -full time
Location Chennai & Pune
Email career@krazymantra.com